Privacy Policy
At Urban Gas Service, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our gas stove, hob, cooktop, and cooking range repair services.
Information We Collect
We may collect the following information:
- Name
- Mobile number
- Email address
- Service address
- City and PIN code
- Details of your gas appliance and service request
- Information submitted through contact forms, phone calls, WhatsApp, or email
- Technical information such as IP address, browser type, and device information collected automatically through website analytics
How We Use Your Information
Your information is used to:
- Schedule and provide repair and maintenance services
- Respond to your inquiries and service requests
- Contact you regarding appointments and service updates
- Improve our customer support and website performance
- Send service reminders, promotional offers, or important notifications (only where permitted)
Information Sharing
We do not sell, rent, or trade your personal information. Your information may only be shared with trusted technicians, service partners, or legal authorities when necessary to complete your requested service or comply with applicable laws.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. While we strive to maintain strong security, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. You can disable cookies through your browser settings if you prefer.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review their privacy policies before providing any personal information.
Your Rights
You may request to access, update, or delete your personal information by contacting us. We will make reasonable efforts to process your request in accordance with applicable laws.
Changes to This Policy
Urban Gas Service reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our website.
Thank you for choosing Urban Gas Service. Your privacy and trust are important to us.